PRIVACY POLICY
The Woodman Furniture Ltd
Unit 1C, Holmes Road, Sowerby Bridge, HX6 3LD
Company No: 13396798
- Introduction
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, thewoodmanfurniture.co.uk, or make purchases from us. By using our website or placing an order, you agree to the practices described in this policy.
- Data We Collect
We may collect the following types of personal information:
- Contact information: name, email address, phone number, billing and delivery addresses.
- Order information: products ordered, payment details, and delivery preferences.
- Account information: login credentials if you create an account.
- Website usage information: IP address, browser type, pages visited, and interaction with our site.
- Marketing preferences: whether you have opted in to receive our newsletter or promotional emails.
- How We Use Your Data
We use your personal information to:
- Process and fulfil orders, including delivery and invoicing.
- Communicate with you about your orders or inquiries.
- Improve our website, products, and customer service.
- Send promotional emails or newsletters if you have opted in.
- Comply with legal and regulatory obligations.
- Legal Basis for Processing
We process your personal data in accordance with applicable UK data protection laws. Our lawful bases for processing include:
- Performance of a contract with you (e.g., to process and deliver your order).
- Your consent (e.g., receiving marketing emails).
- Legal obligations (e.g., tax and accounting requirements).
- Legitimate interests, such as improving our website and services.
- Sharing Your Data
We do not sell your personal information. We may share your data with:
- Delivery and courier services to fulfil your order.
- Payment processors to complete transactions.
- IT service providers who maintain our website and systems.
- Authorities if required by law.
All third parties we use are compliant with data protection laws and are only allowed to process your data as necessary to provide their services.
- Data Storage and Security
- Your data is stored securely on our servers and protected by appropriate technical and organisational measures.
- We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.
- Your Rights
Under UK law, you have the right to:
- Access the personal information we hold about you.
- Request corrections to your personal data.
- Request deletion of your data, subject to legal or contractual obligations.
- Object to certain processing of your data, including marketing.
- Request a copy of your data in a portable format.
To exercise your rights, please contact us using the details below.
- Marketing Communications
- You can opt out of receiving marketing emails at any time by clicking the unsubscribe link in any email we send or by contacting us directly.
- Even if you opt out, we may still contact you about your orders or legal obligations.
- Cookies and Tracking
Our website uses cookies to enhance your browsing experience. Cookies may be used to:
- Remember your preferences.
- Analyse website usage and improve functionality.
- Deliver relevant marketing content if you have consented.
You can manage or disable cookies through your browser settings, though this may affect website functionality.
- Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. We encourage you to review it regularly.